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Customer Review Ratings
Average of 15 Customer Reviews
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Review fromRichard M
Date: 01/22/2025
5 starsRichard M
Date: 01/22/2025
We are so happy with our experience with Pure Energy Window Company. From the sales staff to the installers we were not disappointed. They accurately communicated every step of the project. Our 9 windows and one sliding door were installed in one day as promised. The look and quality of the products are outstanding. The installation crew were professional and very respectful. They did a terrific job and we will definitely use Pure Energy for the next phase of our homes window replacement project.
Pure Energy Window Company
Date: 01/27/2025
Thank you so much for the opportunity to work on your home! As the owner of Pure Energy Window Company, it gives me great pride to read such a positive review! Welcome to the Pure Energy family!Review fromRobert Y
Date: 10/21/2024
5 starsRobert Y
Date: 10/21/2024
In this day and age, it's difficult to find a company that employs local people who have proven themselves to be true craftsman. The work this company did for our family is beyond reproach. Tradesman who completed our project were exacting, easy to talk to, respectful, and went about their work with an obvious spirit of enthusiasm. Their craftsmanship speaks well not only for themselves, but for the company that employs them as well.Pure Energy Window Company
Date: 10/22/2024
Thank you so much for the opportunity to work on your home! As the owner of Pure Energy Window Company, I truly appreciate your great review! We work hard to provide our customers with a high quality experience and it sounds like your experience was no exception! Welcome to the Pure Energy family!Review fromHarold S
Date: 09/24/2024
5 starsHarold S
Date: 09/24/2024
I checked out a lot of product and providers before choosing Pure Energy. I was pleased with the entire experience and felt the product offered the best combination of appearance, function, product integrity, energy efficiency, and price. Some of the products I looked at were very recognizable brands, and the products were nice too, but I felt the name was too much a component of a very high price. From a customer experience standpoint with Pure **********************, communication was timely, the installation crew was skilled and easy to work with, and the follow-up after install gives me confidence in the product and the company long term. There were no surprises or hidden charges, and that was refreshing. I haven't had the product in the house long so can't really give that a full five yet, but from a "doing business" standpoint, a five to me is justified.Pure Energy Window Company
Date: 09/25/2024
Thank you so much for the opportunity to work on your home! Welcome to the Pure Energy family!Review fromKatlyn M
Date: 05/31/2024
5 starsKatlyn M
Date: 05/31/2024
**************** was amazing. They were very communicative and the installers even went above and beyond to make sure my windows were installed that day and properly!Pure Energy Window Company
Date: 06/02/2024
Thank you so much for giving us the opportunity to earn your business! As the owner of Pure Energy Window Company, it is great to hear that our ***************** was able to help you get what you deserved! Welcome to the Pure Energy family!Review fromPat M
Date: 05/31/2024
5 starsPat M
Date: 05/31/2024
The doors and windows were of excellent quality and the crews were very professional.Pure Energy Window Company
Date: 06/02/2024
Thank you so much for the opportunity to work on your home! As the owner of Pure Energy Window Company, it makes me so happy to hear that your installation experience was a positive one! Welcome to the Pure Energy family!Review fromMargaret D
Date: 12/03/2023
5 starsMargaret D
Date: 12/03/2023
Pure Energy replaced two windows, two patio doors, and a storm door for us. We are happy with the windows and doors and the crew that did the work. They kept to the schedule as promised, kept the worksite clean, and were mindful of their behavior. From our experience, I highly recommend this company.Pure Energy Window Company
Date: 12/04/2023
Thank you so much for the opportunity to work on your home! As the owner of Pure Energy Window Company, it was my pleasure to personally help you guys out! Welcome to the Pure Energy family!Review fromBonnie K
Date: 08/16/2023
3 starsBonnie K
Date: 08/16/2023
My experience with Pure Energy Window ** was different from all the glowing reports. From the salesman, the measurer and the first crew, we were subject to misrepresentations, undersized windows and shoddy work by that first crew. The young folks on the crew didn't think our 70's ranch deserved better. First crew left the job unfinished. No proactive call by the company to make arrangements for the completion of the job. I called twice. Second call I got an appointment. Two weeks later the second crew arrived. They redid most of the exterior trimwork that had been done by the first crew so the water would run off properly and look better. Then they completed the rest of the windows. They did a good enough job considering what the first crew had created. I did not get a followup call from *****. I have heard from no one at the company.The one bright spot was the crew that installed the doorwall. They did an excellent job.Pure Energy Window Company
Date: 08/27/2023
Thank you so much for giving me the opportunity to speak with you! As the owner of Pure Energy, I truly take every customer's experience serious. I an so glad we were able to have a great conversation about your project. As I stated on the phone, I would happy to re-screen any of your windows with pet screen or the screen material that your husband has used before. Please reach out to me personally if there is anything we can do for you both. Welcome to the Pure Energy family!Review fromKathleen P
Date: 05/01/2023
5 starsKathleen P
Date: 05/01/2023
Very professional and were fast and efficient. A really great company to work with.Pure Energy Window Company
Date: 05/05/2023
Thank you so much for your great review! We truly appreciate the opportunity to work on your home! Welcome to the Pure Energy family!Review fromCarl H
Date: 04/30/2023
5 starsCarl H
Date: 04/30/2023
**************** was good. It kept me informed of the progress of my windows order. The installation crew was excellent. It arrived on time and used runners to protect my carpet. They worked well together, quickly transitioning to the next steps. The original windows were removed with minimal damage to them and my home. They checked the operation of the windows before carefully sealing the new frame in place. Finally, the cleaned up and removed all the old windows and debris.Pure Energy Window Company
Date: 05/05/2023
Thank you for the opportunity to work on your home! Sounds like your installation was a good experience! We appreciate the feedbacks. Welcome to the Pure Energy family!Review fromMichael P
Date: 02/07/2023
5 starsMichael P
Date: 02/07/2023
At Pure Energy, ***** in customer service has an admirable, customer centric attitude, and demeanor about her. She's a great representative for the organization. Her attitude is reflected throughout Pure Energy's personnel. My comments on your team reflect my appreciation and admiration for the company and the product that you have built.Pure Energy Window Company
Date: 02/07/2023
Thank you so much for the positive review of Kelly! We too think she is awesome! Welcome to the Pure Energy family!
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