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Business Profile

Fence Services

M.E.I. Construction LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/12/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Following up via email to the voicemails left to vendor. Vendor installed fence but some items were still to be performed per conversation with vendor Per the conversation you had with us during final payment, we are looking to get an idea on timing and response to when the gates posts can be cemented in per the scope of the work.We understand that you attempted to reach out to us via phone, text and unfortunately the number that we had been communicated with is now in the possession of someone else and or disconnected as this was a company/work phone. We don't have any emails outside the initial emails we receive from you so dont know if they are in spam or were blocked through work, which is why we are replying to earlier emails. We didn't proactively did not reach out or think to reach out as we had made a payment to the contractor over the phone and in our mind thought that was the final payment until you informed us by showing up to the house requesting the remaining payment.I don't know what your perception is now but obviously we don't have what we have today by not paying people or doing business the wrong way. So if we continually can't find resolution to just completing the job then we will seek alternatives and again we are not trying to create chaos or confrontation. Just looking for the work to be completed per your comments and again not looking for this to be completed next week. Just provide a date that's suitable based on your or the team's availability

M.E.I. Construction LLC is NOT a BBB Accredited Business.

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