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Business Profile

Brake Services

Mel's Auto Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Brake Services.

Reviews

This profile includes reviews for Mel's Auto Clinic's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mel's Auto Clinic has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Ali A

      Date: 08/03/2024

      Terrible service they accepted my roadside assistance and they wouldnt show up. Estimated wait time was 60-90mins and when I called at the 90 minute **** they informed me they will need another 40 mins. I waited an hour then called and they ended up saying their tow truck broke down and they wont make it. So theyre okay with leaving paying customers on the road with no care in the world. Businesses like

    • Drea W

      Date: 08/17/2023

      If I could, I would leave NO stars... I would NOT recommend this place. So ridiculous, I strongly would NOT recommend unless you're ready to not have your car for MONTHS...Four months ago, had my car give me the blinking check engine light; so I took my vehicle to **** they had it for a few weeks not really contacting us, and seemed to expect it when we went in to ask for the car back to take it elsewhere. That evening (May 15th), we took it to ***'s Auto Shop down the road, expecting a short turnaround because when explained *** had it for almost a month, they were surprised and said, "yes we can service it, and we won't have it that long."They don't communicate much better than **** after couple weeks and trying to call to know what's going on, they finally get it checked out, tell us be $400 to take apart the engine which needs to be done, because it's a timing issue and three of the cylinders are misfiring; but have to take it apart to know what's wrong. We give them the go-ahead; another few weeks go by, they come back with saying they had to fix the sensors and parts in the engine; about $1200. Next, they tell us it's still "misfiring" so they have to take it apart again.This is so ridiculous, I have not had my car since April 21st; ***'s Auto Shop has had it since May 15th and it is STILL not fixed... I very strongly would not recommend anyone go there, unless you are prepared to be without your car for months!!

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