Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

A to Z Trash Removal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Reviews

Customer Review Ratings

3.14/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLois S

    Date: 08/27/2024

    5 stars
    I have had this service for many years. I have never had any issues.Left a great deal of trash, more than my usual. I called ahead to warn them. Everything was picked up and area was left clean.Thank you for your service.
  • Review fromSue R

    Date: 03/28/2024

    5 stars
    We have used there service for many years.Always friendly when l call. Do a great job picking up our trash.
  • Review fromVirginia P

    Date: 06/22/2023

    5 stars
    Very reasonable family owned business. We have had them for over 5 years. They're very dependable and if you call in the evening will almost always answer the phone if you have questions or concerns. Holidays are always a day late pick up for ** since we have Friday pick up. Thank you A to Z for great service!
  • Review fromAmanda N

    Date: 05/10/2023

    1 star
    DO NOT WAIST YOUR TIME OR MONEY. We tried so hard to support the more small town company..eventually after two years of complete disrespect and over charge I finally lost it. They've straight just not picked our trash up, spilled trash in our yard, never answered and finally when I got to talk to someone after calling about 20 times in a row I had the absolute worst costumer service. Apparently one of their dump trucks were broken so they had to take pick up trucks and pick the trash out..a bag with cat litter was spilled all over my yard and with the nastiest tone of voice I was told I shouldn't make my trash so heavy. Then after our argument and telling them I'm canceling once our bill was done they took the trash can and I called repeatedly and eventually left a very demanding voicemail stating either you refund our money or bring a trash can back..which they did bring a trash can back but again never called back. I've worked in customer service my whole life so I never try to go out of my way to be mean or disrespectful but they truly are the worst company I've ever dealt with. Also I looked around for a new trash service and found so many that a way cheaper! Again do not waist your time, energy, or money on this company
  • Review fromAustin R

    Date: 04/07/2023

    1 star
    Spontaneously will pick up trash when it's convenient for them, when it's supposed to be weekly (on Friday morning) . When they do come they don't usually take all the trash or push trash off to the side of their container. Wish I could post a pic of their poor service for others to see because it is the complete opposite from their 4? review left by "connie a". Will be getting actual trash service through a non horrible company asap.
  • Review fromconnie a

    Date: 01/31/2023

    4 stars
    pleased with service and A to Z staff people respectful and good at their jobs here every week if something falls from trash they pick up and leave area clean. thank you.
  • Review fromCourtney C

    Date: 11/28/2022

    1 star
    We didnt have our trash picked up, so we called to ask when they were coming to pick it up. The lady hung up on us & then they came to our house a couple of hours later and took our trash can when we still had a couple of weeks left of service that we had paid for. Luckily, we were able to get trash service cheaper else where. Wish we would have listened to other bad reviews of this place.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.