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Business Profile

Electronic Equipment Repair

Dave's Camera Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/15/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent my Canon L1 camera to **** at the end of January 2024. He called me within a week, discussed what needed to be done and gave me a price of $200. I felt it was a fair price and authorized the work. He said to give him "several weeks". That was the last I heard from him. Starting in June, I have called him, emailed him, and texted him, trying to get a status. He has not responded in any way. The last time was Monday, Jan 13.

    Business Response

    Date: 01/21/2025

    I'm working with **** to get this camera back in his hands

    Customer Answer

    Date: 01/26/2025

    [A default letter is provided here which indicates your rejection of the business's response. 

    Better Business Bureau:
    I was contacted by **** ********** who said he would try to find my camera and get it back to me. Have not heard anything further yet

    Regards

    **** ****

     

    Business Response

    Date: 02/10/2025

    The matter has been resolved

    Customer Answer

    Date: 02/10/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.

    The lens has been repaired, returned to me and I am satisfied. Please close this case.

     

Dave's Camera Repair is NOT a BBB Accredited Business.

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