Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Transmission

Phil's Transmission Service, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDomanick C

    Date: 09/27/2023

    1 star
    I'm to ashamed to even choose a star my Grandson had them do a rebuild and he has nothing but problems it has been back to them 3 times before he drove to ********. While in ******** he thought the fluid smelled burnt just today he took it back to ****'s the service guy came out to check the fluid then told my grandson yep it's burnt. Call back in 2 weeks and see if there is time available to look at it and go ahead and drive it.
  • Review fromKamyshia D.

    Date: 09/21/2022

    1 star
    We paid an original price for a transmission on a truck, we were then told we need to pay an additional 3k. Then after the truck not fully being fixed they sent it back to our mechanic and they said Oh well. Fast forward barely a couple months and now it is not drivable and they are saying they will not value their transmission warranty because my husband drive too fast. After paying nearly 7k for a new trans they are saying because of misuse we need to pay ANOTHER 3k because they wont cover it under the warranty. I have never in my life had such a terrible experience getting a vehicle fixed. Especially after our truck being there for 4 months all together and paying for a more durable transmission. ***** the manager is terrible with customer ********************** and not representing the owners and their reputation well! Next will be court.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.