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Business Profile

Engine Parts

Survival Motorsports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engine Parts.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/21/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered services from Survival motorsports on July 14, 2021. I paid them $3,546.20 to make/order me internal fe 390 engine components such as a crankshaft, camshaft, pistons, and connecting rods. I was informed some parts would only take 3-4 weeks to get in while others may take longer. *** been able to get in touch with him within the first year of the open order but each time I received any email or text return the time it took to respond and amount of detail became worse until I stopped getting any response at all. The business has not tried to resolve the problem. On numerous occasions from the time I ordered from this business I have asked for a status update for the order but have not once received an update on the order at all. The only thing they would respond with when they were still responding was everything is running way behind.

Survival Motorsports is NOT a BBB Accredited Business.

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