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Business Profile

Ice Cream

Sugar Factory American Brasserie

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ice Cream.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDarvetta T

    Date: 01/20/2025

    1 star
    I was robbed and cheated they're thieves, and they stole my money. If I could give a 0-star rating, I would. 0 out of 10 I DO NOT RECOMMEND!
    This establishment lacks empathy and has terrible business practices. It was an awful customer experience. They showed poor communication with me as a paying customer and offered no resolution to issues caused by their company's negligence.
  • Review fromMarissa L

    Date: 10/01/2024

    1 star
    Absolutely horrible service and dirty restaurant. Food was poor quality and extremely overpriced for what it is. They should be shut down, I cant begin to imagine how filthy the kitchen is based on the bathrooms.

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