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Business Profile

Tree Services

Amezola Tree Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/12/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My neighbor had ******* tree service cut their tree last year in july. The had no access for the truck to reach the tree so the tree guys asked me if they could use my driveway and I said yes. My driveway had a couple cracks but when that big truck used my driveway it cracked every slab multiple spots I called them the next day when I realized the damage. The said send me pictures and I did They said the boss will call me He never called. I called any times. I did get one call back but that was it When I call I ask for the boss and they tell me I dont know his name. They just teller to leave a message and i never get a call back. This is wrong to cause damage to my property and not resolve it or even come look at it. I'm on disability and can't afford to fix their damage nor should i have to. I have pictures of the damage and pictures of the truck in my yard This is very unprofessional to be like this.

    Business Response

    Date: 10/12/2022

    We looked in the system & checked with the crew leaders and nothing was reported as damaged.  

Amezola Tree Service is BBB Accredited.

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