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Business Profile

Warranty Plans

WWK Warranty and Administration, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for WWK Warranty and Administration, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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WWK Warranty and Administration, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/31/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We bought an extended warranty from Classic Chev Platinum version and to date they have yet to cover anything that has gone wrong with the car as they keep saying it is listed under the "Exclusion section". Current issue is the Throttle body is bad and it is listed under the "exclusion" tab, but this is something that is part of the motor and I feel this company has a long list of items under the exclusion tab that are not covered for the Platinum (highest you could buy from dear ship, plus we had on's) but ******* today told me all the plans have this exclusion. Then why buy a warranty that this item is not covered along with a lot of other items? What is the purpose when they have a long list of exclusion. The warranty is under my husband name-*************************.

      Business Response

      Date: 08/10/2023

      ****** - Thank you for bringing this repair to our attention. After further review and speaking with you, we were able to resolve the repair in question. During the process, we both had continuous communication to schedule ***********, and more importantly, get you back on the road safely. If you have any more questions, please do not hesitate to call us. Thank you again for being a loyal customer. We Appreciate You! 

    WWK Warranty and Administration, LLC is NOT a BBB Accredited Business.

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