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Business Profile

Criminal Record Checks

House Arrest Service, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/11/2022

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a $110.50 refund coming from HOUSE ARREST SERVICES for an overpayment,they were given back their sober link on 6/24/2022, they have told me to contact them Oct 1st if no refund had not been received, and they are SLOW WALKING it BIG TIME. Now 4.5 months later I still don't have my refund of my overpayment because I didn't use the whole 30 days, so this is why I am entitled to my cash back ,Per their accounting department, Could you please look into this for me and I'll bet hundreds of other people who have to deal with this company, that is in nationwide use, if only they held 500 peoples money for a while in their bank drawing interest, just think about the money involved millions! I am at my **** end not knowing who to contact to get my MONEY BACK! You folks are my last resort for an end to this nightmare with HOUSE ARREST SERVICES, I sincerely hope that you can help me out with this situation or direct me in the proper way to recover my MONEY.BEST REGARDS, ***********************

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