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Business Profile

Deck Builder

Custom Deck Creations, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 5 Customer Reviews

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Review Details

  • Deborah N

    Date: 09/05/2024

    Deborah N

    Date: 09/05/2024

    Custom ************* did an amazing job building our new deck. We had several companies come out to bid the project and the quotes were all over the place. **** from Custom Deck Creations was very thorough in looking at the deck and working through some of the concerns regarding our AC and egress where some of the other companies glossed over the issues. **** spent time doing research and worked with the city to make sure their proposed design would pass all inspections even before we signed a contract. We had a few unforeseen issues come up during the build which ***** Tarah, and ***** worked through and resolved quickly with quality in mind. Everyone at Custom Deck Creations from the owner, sales coordinator, to the building crew clearly demonstrated that they care about the quality of their work and the satisfaction of the customer. This is a company that stands by their commitment to the customer. We absolutely love our new deck and would highly recommend them.

    Custom Deck Creations, LLC

    Date: 09/06/2024

    Thank you so much, *******! Your kind words mean the world to us. Were thrilled that you love your new deck, and Ill be sure to pass along your praise to ****, ****, *****, and *****. It was a pleasure working with you, and were glad our team could address everything to your satisfaction. Your recommendation is truly appreciated! Enjoy your beautiful new deck!

  • Joe and Janet C

    Date: 09/04/2024

    Joe and Janet C

    Date: 09/04/2024

    We recently completed our deck project with Custom Deck Creations. We felt comfortable with them from the initial quote. Questions and concerns were promptly answered and everyone was friendly and professional. We had received quotes from other companies that were lower than Custom Deck Creations, however their service proved to be outstanding. We had a few issues during the build that were taken care of immediately, no questions asked. Our deck was completed in the quoted time. We would highly recommend them and would hire them again if the need arose.

    Custom Deck Creations, LLC

    Date: 09/05/2024

    Thank you so much, *** and *****, for taking the time to leave us this 5 star review! It was really great working with you. "Questions and concerns were promptly answered and everyone was friendly and professional." That means a lot to me and I'll be sure to pass this on to the entire team as well. We strive to offer the best experience, not only a high-quality maintenance-free deck. Please, call us any time in the future if you ever have any questions or concerns about your deck. Thank you again, and enjoy your new outdoor living space!

  • Jeffery W

    Date: 02/12/2024

    Jeffery W

    Date: 02/12/2024

    I have completed 2 deck projects with Custom Deck Creations and on both project were completed on time and as quoted. All my questions were answered promptly and to my complete satisfaction.

    Custom Deck Creations, LLC

    Date: 02/13/2024

    Thank you **** for your review! I'm thrilled that we earned your trust after your first deck project to be invited back for your **************. Keep us in mind for your third! :) As you know, if you ever have any questions or concerns, call us any time. That's why we have our lifetime guarantee. We're always here for you.

  • Ryan F

    Date: 01/10/2024

    Ryan F

    Date: 01/10/2024

    I had an excellent experience working with Custom Deck Creations to replace the deck on the front of my home. The work was completed on time, with quality, and to my expectations. The office staff was extremely helpful and kept me apprised of the pre-build status and answered any questions I had.

    Custom Deck Creations, LLC

    Date: 01/10/2024

    Thank you **** for taking the time to leave us this feedback! I'll pass on your kind words to the rest of the team, they'll be thrilled to hear this. I'm so glad to hear everyone you interacted with at Custom Deck Creations was helpful and kept you well informed. Enjoy your new Trex deck!- *******************, owner, Custom Deck Creations

  • Larry L

    Date: 11/06/2023

    Larry L

    Date: 11/06/2023

    Let me preface my remarks by stating that Custom Deck Creations exceeded all expectations! *********************** created a design that retained the original layout but added a stairway and lighting that absolutely made our deck unique. ****, the owner, called pre and post construction to ensure our satisfaction. **** and **** kept the project on schedule and expertly handled financial and contractual details. Ultimately, the finished product was the result of the ********* skills of *****************, accompanied by his son ***** and assistant ****, they transformed the design into reality, true professionals! Trex provides superior products and Custom Deck Creations turns them into unique structures, adding value to any property. ***************

    Custom Deck Creations, LLC

    Date: 11/08/2023

    Thank you ***** for taking your time to share your experience about working with us! I'm so glad to hear that ****, *****, ****, ****, ***** and **** took great care of you. It's important to us that our clients not only love their finished Trex deck, but that they also enjoy the experience working with us. If there's anything we can do for you in the future, please call, text or email any time. We'll always be there for you. Thank you ***** and *******, and enjoy your new outdoor living space!- ***********************, owner Custom Deck Creations

Custom Deck Creations, LLC is BBB Accredited.

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