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Business Profile

Music Instrument Store

Vintage King Audio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Music Instrument Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I decided to buy a ridiculously expensive microphone. Vintage King was a dealer. I got all the way to the end of an online purchase. My purchase was declined due to "security concerns". I was directed to some 3rd party site to complete the transaction. So I closed the ********** I went to another site and bought the mic, no trouble. Next morning, **** **** emailed that my purchase was approved. I never made any purchase!! 3/31 I got the email and immediately told him to cancel. He told me it had already been shipped. I checked ***** and it had not shipped. **** **** said he would pull it off the truck.A day or two later it arrived. I immediately requested an ***. **** **** dragged his heels but finally gave me the information after about a week. I returned the same day he gave me a shipping label.I have made multiple contacts to resolve but to no avail.He promised an immediate credit. So far, I haven't got it. The amount is $8,427. This is not something I can walk away from. Thank you

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