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Average of 30 Customer Reviews
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Review fromMarlin G
Date: 12/09/2024
1 starMarlin G
Date: 12/09/2024
I am not happy with the response to a service that was not correct. Very poor customer service.I have work with them in the past with good results. The last service left my project worse than when they started. There was no conversation about corrective actions as I had another service fix what they misdiagnosed. Very disheartening given the previous interactions.****** *******
WaterWork Plumbing
Date: 12/12/2024
Hi ******, we are sorry that you didn't have a good experience with our team. We did receive a call from you after the service, but no issues were brought up during the call. Had we known about these issues, we would have gladly addressed them for free under warranty. Please give us a call at ************ to discuss a resolution. Thank you.Review fromMichael M
Date: 10/14/2024
5 starsMichael M
Date: 10/14/2024
Contacted via website and got a call back in under an hour. I was not in a rush but they had a same day late day slot open.Don the Pumer showed up and I decided to get the work done now. New sump pump installed and works ********* notch service and work.WaterWork Plumbing
Date: 10/15/2024
Thanks for your review Mike! We're glad that your sump pump is working and that we were able to resolve your issues quickly. Please don't hesitate to reach out to us again in the future for any help.Review fromRandy Y
Date: 09/18/2024
5 starsRandy Y
Date: 09/18/2024
*** was very polite and made sure I was satisfied!WaterWork Plumbing
Date: 09/19/2024
Hi *****, thanks for your review! On behalf of *** and the rest of the WaterWork Plumbing team - we appreciate your business and hope to work with you again.Review fromBradley M
Date: 09/17/2024
5 starsBradley M
Date: 09/17/2024
Originally called for toilet removal because I thought it was broken. *** advised the toilet was in good shape and only needed a few parts replaced. Also advised on keeping floor drains filled. Appreciated his advice and professionalism.WaterWork Plumbing
Date: 09/18/2024
*******, thank you for your review. We appreciate your business and are glad you had a great experience with ***. Please don't hesitate to reach out to us again in the future!Review fromMelissa T
Date: 08/06/2024
5 starsMelissa T
Date: 08/06/2024
I cannot say enough good about this company. When installing a new dryer, we saw the 50 year old line was all bent up. Called Waterwork and got set up within 3 days. The Plumber, ***** was knowledgeable, friendly, and explained every step in detail. He changed all the outdated stuff and replaced it with safe up to code gas lines and fixtures.We will definitely be calling back anytime we need a Plumber.WaterWork Plumbing
Date: 08/07/2024
Thank you for your review, *******! We are glad that ***** was able to help you resolve your issues and get you up to code. Please give us a call again in the future if you need any help!Review fromRenee G
Date: 04/18/2024
5 starsRenee G
Date: 04/18/2024
I had Water Work Plumbing install a toilet last year, and had them back again to install another.The men were very professional and very nice both times. *** was a "Great Guy" (Ha!-Get it?). I wouldnt hesitate again using WaterWork Plumbing. Even though they're home office is what I thought to be quite a distance, they said, no problem, they service my area. He arrived on the time stated and called before stopping in. I just Love my newly installed Throne. Thanks WaterWork Plumbing!! I hope to never have to call you again, but if I need a good plumber you are now my "Go To Guys" / *** (get it)? Thank you.WaterWork Plumbing
Date: 04/19/2024
Hi *****, we are glad you love your new toilets! We appreciate you making WaterWork your go to Guys - looking forward to helping you again in the future!Review fromAutumn T
Date: 01/01/2024
4 starsAutumn T
Date: 01/01/2024
We had water work out to snake our drains. Had sewage coming up in the basement. **** was so nice- answered our questions too. They were about 20 minutes late but once the drain was clear- it was a huge relief.WaterWork Plumbing
Date: 01/02/2024
Thank you for your review, ******! We are glad we were able to give you some relief after snaking out your drains. Please don't hesitate to reach out to us again in the future!Review fromEric S
Date: 11/03/2023
5 starsEric S
Date: 11/03/2023
Ive always experienced great work and service by Waterwork Plumbers.WaterWork Plumbing
Date: 11/06/2023
Thank you for your review, Eric! We appreciate your business and look forward to working with you again!Review fromJennifer Y
Date: 10/19/2023
5 starsJennifer Y
Date: 10/19/2023
The plumber did very good work, and was so kind.WaterWork Plumbing
Date: 10/20/2023
********, thank you for your kind review. We are glad you were happy with our work. Please reach out to us again in the future if you need any plumbing help!Review fromGeorge V
Date: 10/05/2022
5 starsGeorge V
Date: 10/05/2022
Very professional and real honest company. My go to for all plumbing needs over the years , never disappointed!WaterWork Plumbing
Date: 09/12/2023
Thank you for your kind review, ******. We look forward to servicing you again.
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