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Business Profile

Parking Garage Construction

Garage Kings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Garage Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/23/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Garage Kings installed my garage floor on 5/13/2020 all while bragging about their 30-year guarantee. Approximately 1 year later my floor began to bubble, flake and peel. My installer came to my house and said he would strip the floor coating and re-install my floor coating. I have since attempted to contact my installer approximately 20 times with no response. When I contacted the company, I was told my installer was no longer in business and they refuse to honor the guarantee or compensate me in anyway. Now I am stuck with a garage floor that is bubbling and cracking not even 3 years since the install

Garage Kings is NOT a BBB Accredited Business.

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