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Business Profile

Transmission

Cottman Transmission Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromCharley R

    Date: 05/13/2024

    1 star
    Wish I could give a lower rating, I went to Cottman's Transmission Because my transmission went out in my car. After calling around for estimates on repair I chose Cottmans because they seemed fair and trustworthy. They called and gave me two estimates, one for a used transmission (1 year warranty), and one for a used remanufactured transmission( 3 year warranty). There was only ***** dollars give or take in difference of price. After about a week I called to check the status of my repair and was told that the transmission that they first told me about was cracked and it could not be sold, but they had found another one for me and it was on the way. I would not have even been informed of this if i had not called. I asked was the miles were on the new transmission and what year car it came from and if the warranty changed, I was told warranty was the same, the supposed miles and make and model. Fast forward to pick up day and I asked for paper work for the work done to my car as well as paperwork on the actual transmission. I was told I couldn't get it , but they would speak to the owner and see if they could get me something, but still I haven't and are being told that I'm not entitled to the paper work. I have been told 3 different mileages on this transmission. I still have not be allowed to speak to the owner.

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