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Business Profile

Computer Cable Installation

Affirm Technicians Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Cable Installation.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2025

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I believe this account has been assigned to me in error, as I am not liable for the debt in question.I have no contractual obligation with AFFIRM *** and have never received any documentation to substantiate the validity of this debt, despite my formal requests for verification. I specifically asked to review the original application or contract related to this alleged debt. Since AFFIRM *** has been unable to provide this documentation, I assert that the debt is not mine and should not be associated with my records.I kindly request the removal of this erroneous collection from my account and an acknowledgment of this resolution in writing. Thank you for your attention to this matter.

  • Initial Complaint

    Date:10/10/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    September 16, 2022, my account was debited three times without permission from this company. When I was notified by my bank. My account was negative and about to be closed if not brought back current. I still had no idea this merchant stole money from me. I called to request money back and they keep advising it is too late to reverse the payments of *****. This is almost $300 in total, when only one payment was set to come from my account. This was the last and only $***** payment from this account and the rest going forward another account, with autopay. This merchant refuses to give my money back, additional two payments. Has no reason or resolution for taking this additional money as it was not owed and stolen from my account. Causing my account to be closed, as rent was recently due, and bills. I don't have the money to bring it current neither the additional fees associated with overdrafting and being overdrafted since Sept 16, 2022. I requested a Supervisor (****************** # ********) whom was not helpful and I requested this issue to be escalated to fiance, he declined. I also requested Corp Contact, inwhich whom he would not provide as well. I just want my money back, I want to return the product due to bad business and false advertising, theft, and causing harm to me, as a consumer. I will never do business again. I spoke with ***** today Oct, 10, 2022 and still have no resolution. This was my only option. I am going to reach out to my bank to request the funds back and possibly try to keep my account open, or get it back open. But this cost me my account, check systems, loss of funds, distress mentality and financially. That is an additional $200(+/-) not to be stolen from someone account for no reason. I am going to investigate and see if I have to travel to this city where the *********** resides just to make a case. But, I am requesting assistance. If possible or direction. They won't give my money back. This is theft.

Affirm Technicians Company, Inc. is NOT a BBB Accredited Business.

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