Reviews
Customer Review Ratings
Average of 17 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJoseph D
Date: 03/03/2025
5 starsJoseph D
Date: 03/03/2025
Great crew, great managers, quick turnaround time and great work. I would use again. Highly recommended.
Next Level Custom Brick LLC
Date: 03/04/2025
Thank you ****** for your review! We are glad to hear you are happy with our team and turn around time! We would be happy to work with you again in the future as well!Review fromMary Ellen H
Date: 10/22/2024
5 starsMary Ellen H
Date: 10/22/2024
I have been looking to replace my crumbling front and back steps. I found Next Level Custom Brick in ******. I had been disappointed in all the other companies I called. They didn't get back to me or their prices were outrageous. Most just wanted pictures but ***** from Next Level came out in person to discuss and explain. Customer service from him and everyone in the office was very professional. The job was completed in a timely manner with excellent results.I would recommend this company to anyone.Next Level Custom Brick LLC
Date: 10/24/2024
Thank you so much for taking the time to leave us a review here on the Better Business Bureau! We are so glad that ***** was able to meet with you and we could perform the work needed on your steps!Review fromJulie A
Date: 05/29/2024
5 starsJulie A
Date: 05/29/2024
Next Level Custom Brick transformed our old and unsightly front walkway and porch to an exceptional and welcoming entryway.From start to finish every crew member was knowledgeable and helpful. They were a delight to work with and the completed work is beautiful.Next Level Custom Brick LLC
Date: 05/30/2024
Thank you so much, ***** for taking the time to leave us a review here! We are so glad that we had the opportunity for not only ***** to meet with you and ***** but for us to complete the beautiful transformation of your home's entryway. The texture and color of the concrete is so perfect!Review fromColleen W
Date: 10/18/2023
5 starsColleen W
Date: 10/18/2023
Beautiful work, great recommendation. Very clean. I would use them again for sure. Easy to work with.Next Level Custom Brick LLC
Date: 10/19/2023
Thank you ******* for taking the time to leave us a review here! We appreciate ********** family and are so glad that we were given the opportunity to work on your home! We hope you enjoy your new front porch and the stone veneer!Review fromGina R
Date: 09/19/2023
5 starsGina R
Date: 09/19/2023
I used Next Level Custom Brick LLC for replacing damaged bricks on the exterior of my home. From Nic to the entire crew, they did a great job, and I would recommend them to anyone needing masonry work on their home. Thanks again.Next Level Custom Brick LLC
Date: 09/20/2023
Thank you **** for your kind words! We appreciate you taking the time to leave us a review here! You are so very welcome, we are glad to have completed this project for you!Review fromTina W
Date: 08/30/2023
5 starsTina W
Date: 08/30/2023
If you are looking to have any brick work done, we highly recommend Next Level Custom Brick. We had a wonderful experience with everyone we worked with throughout the rebuild of our porch and the replacement of several hundred bricks on our home. The company is incredibly organized, honest and very client-oriented. ***** and ***** kept us informed of every step along way and helped greatly. The crew was amazing. They worked very hard, kept our property clean and had great attention to detail. Thanks to the matching bricks and skilled team, we cannot even tell which bricks were replaced. Any concerns we had were immediately addressed and resolved quickly! 5 out of 5 stars.??????????Next Level Custom Brick LLC
Date: 08/31/2023
Thank you **** for the taking the time out of your day to leave us a review here! It means a lot to us to hear how happy you were with our company as a whole and your completed project!Review fromWhisky T
Date: 08/08/2023
5 starsWhisky T
Date: 08/08/2023
Ive never dealt with such a personable company. Every step of the way they were attentive, and sensitive to our ambitions, organized and responsive. Pricing was reasonable and well under other quotes. Thank you for such a smooth process.Next Level Custom Brick LLC
Date: 08/10/2023
You are very welcome! We are so glad that we had the opportunity to work with you and Nida! We strive to go above and beyond for our homeowners!Review fromJessica B
Date: 08/02/2023
5 starsJessica B
Date: 08/02/2023
After several companies scheduled to quote our job and never came we found Next Level Custom Brick and gave them a call. ***** came out the same week and let us know that our brick was both an unusual size and style and that could make things a bit tricky (it didnt). He was professional and provided us with a reasonable quote and drone pictures on the spot. We were scheduled the very next week (lucky timing for us). When the team said that they would start at 8 they meant it. By 7:30 they were assembled in the driveway and by 8 they were on the roof working away. They completed and cleaned up the job before lunch. The entire experience has left us very pleased. We even began recommending Next Level Custom Brick that very afternoon! ************************* through and throughNext Level Custom Brick LLC
Date: 08/04/2023
Thank you ******* for taking the time to leave us a review here! We are glad that we were able to meet with ********* and that *********** team were able to exceed your expectations!Review fromDave S
Date: 06/09/2023
5 starsDave S
Date: 06/09/2023
From the initial phone call requesting an estimate I just knew this would be the company we would hire. Super pleasant and professional. The estimate was done on site and we were handed a printed copy of everything we contracted for. The estimate was so professional and Nic so thorough we hired Next Level that day. We needed some additional brick and our original brick was no longer available; Nic dropped off samples the next day. He nailed it. Got it right on the first try! The crew that did the actual work were great as well. Clean, neat, polite craftsman. The whole experience was a pleasure. We would absolutely hire Net Level Custom Brick again!Next Level Custom Brick LLC
Date: 06/12/2023
****, thank you so much for taking the time to leave us a review here! We appreciate that and the opportunity to have done business with you and *****. We strive to offer top notch customer service and create the most stress free and quality experience with us as possible. We are very glad to hear how happy you were with us as a company but most importantly, with the quality and craftsmanship of our work. That is the bottom line. We can be as nice as possible but if our work doesn't outshine that, it is a waste. Thank you again ****!Review fromPaul B
Date: 05/26/2023
5 starsPaul B
Date: 05/26/2023
Everything went very smoothly. We had rebuilds on two chimneys down to the roof line. The crew showed up promptly on time and stayed late to finish the job in one day. Cleanup was amazing. The finished chimneys look very good. I did a lot of research before choosing this company and it paid off. From start to finish, there was no stress.Next Level Custom Brick LLC
Date: 05/27/2023
Thank you Paul for taking the time to leave us a review! We are so glad that Roger had the opportunity to meet with you and Debra and that we got to work together on these chimney projects for you. We always do our best to be as on time as possible, leave your home and our workspace cleaner than we found it, and provide a stress free experience for all homeowners.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.