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Business Profile

Heating and Air Conditioning

Bonham Heating & Air Conditioning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • susan s.

    Date: 02/05/2024

    Our Geo-************** went out on Tuesday January 16, ****, called Bonham Heating & Air Conditioning who installed it to come out to figure out what was going on with it. We were told than that it would cost $95.00 an hour.They came out on Wednesday January 17, ****. We were told that the blower motor went out and it would cost us $1253.00 just for the motor. They suggested that we also replace the contactor also should be replaced because that would be the next thing that goes out, asked what that would cost and was told $75.18. At this time we were told it would take ***** days for the blower to come in. We asked why they said they have 3 warehouses but only one supplier. So here we are with no furnace in the dead of winter. Finally get a phone call on Tuesday January 30, **** that the parts came in and they would be out Wednesday January 31, **** to install 2 weeks later. We received the bill and on the bill we were charged $99.59 Freight charge, $150.00 for the Contactor and a $5.00 charge for Fuel Surcharge. We were never told WE had to pay for the shipping for them to get the parts and what is this extra charge for Fuel Surcharge. We were told the contactor price we were told was $75.18 and now the bill reads $150.00 for it. Called them to question the bill and they were nothing but **** and said we were told about the extra charges. No we were not and if we were we would not be calling you. Will NEVER use them again. There are plenty of heating and cooling places around we can use next time. I will NEVER recommend them to anyone. They add things to your bill without you knowing than they tell you they told you. If you use them you better make sure you have everything in writing before you let them do the work.

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