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Business Profile

Home Inspections

Holland Home Inspections L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Inspections.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was recommended this service through our realtor to perform a home inspection on a new home we were interested in purchasing. Home inspection was administered June 27th, 2024. We were provided a list of issues that this business found. What wasn't on that list was a bathtub that was cracked at the base of it, black mold on the wood underneath the tube that could be seen in the basement just by looking up, and the water stains on the concrete floor in the basement from where this was obviously an ongoing problem if stains were present, and black mold.The whole bathtub area needed replaced for a new bathtub, and to replace the rotted, moldy wood underneath it. We had several quotes from different companies, and we settled with Bathworks for over $12,000. A $12,000 expense that shouldn't have ever happened. Informed this business of the situation, and provided the quotes. Never said anything, or responded back. Not so much as a sorry!

Holland Home Inspections L.L.C. is NOT a BBB Accredited Business.

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