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Business Profile

Auto Listing Services

Carmony

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Listing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/28/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Subject: Complaint against CARMONY AUTO FINANCE LLC,*******************************, Principal ACCOUNT NUMBER ****************** ****************************************** I am writing this formal complaint against CARMONY AUTO FINANCE LLC,*******************************, Principal in hopes of seeking resolution regarding the reporting of negative claims on my consumer credit profile. I believe that certain claims have been inadequately or un-demonstratedly asserted, and I am deeply concerned about the accuracy and integrity of their reporting practices.My primary complaints are as follows: 1. Failure to Ensure Accurate Reporting: I firmly believe that CARMONY AUTO FINANCE LLC,*******************************, Principal has not taken adequate measures to ensure that my consumer credit report profile is reported factually, ethically, and in compliance with federally-defined timeliness. The reporting should also be physically verifiable and validated, adhering to the mandatorily utilized ************filled Field Formatted Reporting Standards without any omissions or deviations. 2. Deviation from Established Reporting Standards: Based on my understanding of CDIA's CRRG manual (see CRRG 3-4), any deviation from the Metro2 standards jeopardizes the integrity of the data. I am concerned that CARMONY AUTO FINANCE LLC,*******************************, Principal may not be adhering to these established standards, which raises questions about the credibility and reliability of the reported information. 3. Lack of Documented Proof: Despite my attempts to contest the reported information, CARMONY AUTO FINANCE LLC,*******************************, Principal has not provided sufficient documented proof confirming the accuracy and compliance of the negative claims asserted against me. As a consumer, I have the right to demand evidence of reporting appropriateness and adherence to regulatory requirements. Thank you for your assistance in addressing this important concern.******************

Carmony is NOT a BBB Accredited Business.

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