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Business Profile

Building Contractors

Render Building Concepts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/30/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In September 2023, We contracted to have a addition added to our home with Render Building Concepts. We have paid him and only have a foundation and a hole in my yard. Can't contact him by phone, only by email, and he isn't even responding to them. He emailed a receipt from *********** and then canceled the order. Same with Menards for our trusses. He double talks you into thinking he is right, and you are more confused than before you talk to him. I want our money back

  • Initial Complaint

    Date:08/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 2, 2023, My business contacted *************************** to do a building layout drawing. He sent the invoice, I paid it, but did not get the drawing. He was to have the drawing by August 5, 2023. I have emailed him and texted him, he kept saying he would do it but I still do not have the drawing that I paid for. He finally sent a drawing, but it was the drawing for a previous building that he did for us. I explained to him that this was a whole new building I gave him the address of the new building when I first asked him to do the drawing. I did not understand why he would try to give me a drawing from a previous job. He said ok he would do it, but I didn't hear from him, he said he changed offices as well as phone numbers that is why I didn't hear from him. It is now August 22, 2023 and we still don't have the drawing. I would just like my $267.00 returned.

Render Building Concepts is NOT a BBB Accredited Business.

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