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Business Profile

Craft Supplies

Stuff4crafts.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Craft Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/05/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered an item from their website on the picture it showed 2 pencils a ruler and a tape measure. I ordered 100 units. When I opened the box (while recording) I found that the Item that I received was 2 pencils and a measuring tape (No Ruler). I emailed them, provided them with the order number at first they were responsive. But as soon as they had the order number they said that I was the one who was mistaken. I emailed them again and they have not gotten back to me it has now been 2 days. I would like the item shown in the picture or my money back if you are reading this and it is not yet resolved do not do business with this company I spent 400+ dollars and they seem to have taken the money and ran.

Stuff4crafts.com is NOT a BBB Accredited Business.

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