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Business Profile

Hunting

Huntwise

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hunting.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They take money out of your account WITHOUT authorization from the card holder and refuse to issue a refund.

  • Initial Complaint

    Date:04/29/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In March 2024, I logged on to ********************** of **** and Wildlife to take a hunters safety course. I paid for the course with a credit card. Then a month later, I got an email with a bill attached from huntwise.com saying that my credit card was being charged $59.99, but I had not signed up for, nor do I wish to use the service. In addition, the billing is set as recurring. I attempted to contact the company but there is only a ******************************** email address. I have not received a response. This class was taken through the ********************** of **** and Wildlife website and it is unbelievable that they would share my credit card information.

  • Initial Complaint

    Date:01/31/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In December 2023, I logged on to **** **** and took a hunters safety course. I paid for the course with a credit card. Then a month later, I got an email with a bill attached from **** **** saying that my credit card was being charged $59.99, but I had not signed up for, nor was using this continued service. In addition, the billing is recurring. After attempting to cancel the service that I did not order, I received an auto reply which came from Sportsman Tracker which states that my request is being reviewed by their support staff, but no other correspondence has been received. This company is using predatory practices by providing a one-time hunter safety training, then auto enrolling customers into a service hitting them with recurring charges of $59.99 that cannot be cancelled. The only resolution was to cancel my credit card and open an investigation through my credit card company.

  • Initial Complaint

    Date:01/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After taking a hunter safety class in November 2023, I was offered 3 months free of huntwise. We signed up and after determining it was not the app for us, I tried to cancel the subscription 1 month before it ended. After trying over and over either error messages, I was given the option to delete the account. I deleted the account, and could no longer sign in etc Fast forward to today, ************'ve been charged money for a subscription on and account that DOESN'T EXIST! i even tried to sign in again to see if it wasn't deleted and I can't get in. I also can't seem to get a hold of anyone on their customer support team to resolve this issue. I have attached proof of the email the account was originally set up with and now says it's not a valid email after the account was deleted.

  • Initial Complaint

    Date:06/21/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attempted to sign up for a Pro User Account with **********************. ********************** sent me a user code that never worked and I was never able to complete my user account; I never actually had an account. Nonetheless ********************** has been charging my credit card annually for several years. I just happened to discover the charge when reviewing my statement. Huntwise does not have a customer service department one can reach telephonically. Additionally, despite my requests via email I have yet to receive a response from Huntwise.

Huntwise is NOT a BBB Accredited Business.

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