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Business Profile

Landscape Maintenance

E-GREEN Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Monday, 6/5/23 I was backing out of my driveway and as I got close to the end of the drive, I noticed how close the E Green Services truck/trailer were parked and determined it was over the driveway. However I determined I could get around by driving just over the other curb and proceeded. What I could not see was that the bay door of the trailer was down and completely blocked my driveway. The wires that operated the door were not visible in my mirrors nor did my car's reversing sensors register them (too thin/small). This caused damage to my car. The service team called the owner (*********************) to report but I was unable to wait for him to arrive due to my work. I spoke with him moments after the incident and we agreed to talk later that afternoon to exchange insurance details. That is the last I've heard from him and he refuses to answer his phone (multiple calls/messages) or return the calls to resolve this.I have enforced my stance that our insurance companies can determine fault and we simply need to share the information without incident. He refuses to engage professionally to resolve this issue.

E-GREEN Services LLC is NOT a BBB Accredited Business.

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