Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mattresses

Sleep Doctor Matress Stores

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mattresses.

Reviews

This profile includes reviews for Sleep Doctor Matress Stores's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sleep Doctor Matress Stores has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromShannon K

      Date: 05/30/2023

      1 star

      Shannon K

      Date: 05/30/2023

      Owner of the company, easily dispose of employees that do not been to his will. I began in August 2022 and was held in pretty decent regard until driving accidents happen with the equipment. Wow those accidents were 100% my fault, I was recently terminated for no apparent reason, aside from lack of motivation. And when asked to meet with the owner in person to discuss other possible options as to why he believes such a thing, he went down a list of incidents that happened in the very beginning of my career with the company. He brought up nothing recent. He just needed an excuse to get rid of someone. For a good while, they were also taking 30 minutes of time from our checks for lunch, which isnt legal because we never take lunches. I do have another contact who can vouch for this as well. While the issue was fixed, it was still illegal. the owner of this company has also taking money from employees checks who didnt show up for work due to being sick. This much I cannot prove, but I have overheard him speak about it. It is a very good company, but the owner himself, needs to learn modern social skills if he wants to keep himself afloat. The company also purchases mattresses, adjustable bases, bed frames, etc. for manufacturers at regular price and then up charge customers double the price. A very foul practice in my eyes.

      Sleep Doctor Matress Stores

      Date: 05/31/2023

      The complaint is not from a customer but a disgruntled employee. His multiple accidents have cost my company over $20,000 in vehicle damages, including a recent accident to a trailer for which there was no excuse other than not paying attention. Shannon is a good guy with a good future, just not with Sleep Doctor at this time. We wish him all the best. Also, according to Michigan labor laws, and employee is entitled to a half hour break for lunch in an eight hour day. Whether or not they take that lunch is up to them.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.