Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Courtesy Chrysler Dodge Jeep RAM

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSCOTT P

    Date: 01/14/2024

    1 star
    Bought new ******************************************************************************************************************************** sign for car jacked up the price on the warranty when signing snuck it in, then went out to car to drive home scratches on the inside and the dash was damaged from them. Paid for ceramic coating and inside and found out it wasn't even real ceramic coating, gives me title to wrong vehicle then takes forever to get the right title. Then scratches was supposed to be addressed and I was there all day and scratches was still there when went out to vehicle with salesman when gave me the keys back and acted like he didn't even care said the people only maje 12 dollars a hour that detail the cars. Manager talks to me like I work for him and was very very rude, and won't let me have a meeting with the ** and the Owner because he don't want them to hear me complain about him and all the problems that happened to me.It all comes down to this, BUYING A BRAND NEW CAR SUPPOSED TO BE A GREAT EXPERIENCE AND TO BE TREATED WITH RESPECT AND NOT A NIGHTMARE.This company is horrible, don't buy anything from them look at others also who have horrible experiences. Things happen and it's how it's handled in a professional manner not like a school kid but like adults, the managers name is **** and he makes it so you can't contact the owner or Gm to complain about him or his staff which I will someday talk to the owner even if I have to take to court over, which I'm currently working on because of all the scratches, damage to front bumper, scratches dash top and other problems I have documented. They also changed my rating I gave them so others wouldn't see at there ************ ME THESE GUYS ARE CROOKED DO NOT BUY FROM THEM!!
  • Review fromZack S

    Date: 05/08/2023

    1 star
    I bought a Jeep Compass from ***************************. He sold me on the extended warranty because if I got it I would not have to worry about the vehicle from back to front. The first time I bring in the vehicle for service I got stuck with a $1,200 bill. I called **** to found out why I got a bill at all as he told me I didn't need to worry about vehicle maintenance and he raised his voice at me saying I remembered wrong and that he couldn't have been wrong because he is always careful about what he tells people. I must've got me knowledge of the warranty from somewhere and he is the only person I talked to. He admitted this has happened multiple times so it is clearly not me. The service people are nice and for all I know the other sales people could be to but **** is a liar and a scumbag and I want to warn everyone not to work with him or listen to a single word that comes out of his mouth.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.