Pest Control Services
EcoShield Pest SolutionsThis business is NOT BBB Accredited.
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Customer Review Ratings
Average of 18 Customer Reviews
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Review fromJon S
Date: 06/25/2025
1 starJon S
Date: 06/25/2025
Door to door sales guy on hover board would not tell me what he was selling when I opened the door and asked....he just went into his canned sales pitch....I asked several times and he kept at it....5 stars for tenacity. O stars for rudeness. Just bought a NO SOLICITING SIGN....if they or anyone ignores it, I will sue them for trespassing....EcoShield Pest Solutions
Date: 06/30/2025
Hi ***,
Thank you for taking the time to share your experience. We understand that how a first impression is made especially at your doorstep is important, and we appreciate you bringing this encounter to our attention.
Your feedback helps us in our ongoing efforts to ensure all interactions in the field are respectful and professional. If you’re willing to provide additional details such as your location and the approximate time of the visit, we’d be happy to forward this to the appropriate team for review. Please feel free to contact us at [email protected].
We value your input and remain committed to maintaining accountability across our teams.
—
Review fromJohan G
Date: 06/23/2025
1 starJohan G
Date: 06/23/2025
The walk-up salesman told us we wouldn't have to treat our trees anymore and not have to spend money on sprays for our maple trees, etc. This was a total lie, as EcoShield only applies their product within 15 feet of our house, and the trees I asked about are between ****** feet away. Also, we are having many more ant issues and bugs in the house than ever before. I want to end the service, but I'm not willing to pay the $250 early termination fee on this 2-year contract, even though the salesman said we could end the service at any time (no mention of the charge to do so). I tried to get my neighbors to have this service, but I am now very glad they were apprehensive and decided to wait and see how we liked it. I can see why they are not accredited with the BBB, as it turns out to be a scam outfit. STAY AWAY!!!!!EcoShield Pest Solutions
Date: 06/24/2025
Hi ****,
Thank you for taking the time to share your experience. Were genuinely sorry to hear that the service hasnt met your expectations and that there appears to have been confusion about the scope and terms of the agreement.
Our standard residential pest control service is focused on the home and immediate perimeter, typically treating up to 15 feet from the structure to target the areas where pest activity is most common. While some exterior landscaping may be impacted, large trees or areas far from the home are not included in routine treatments unless specifically arranged as part of a custom service plan.
Regarding the agreement, we aim to ensure all terms including service frequency, duration, and cancellation policies are clearly communicated and confirmed in writing at the time of enrollment. We take any concerns about how the service was presented seriously, and wed like the opportunity to look into the details of your account to better understand what occurred and explore possible next steps.
Please reach out to us at ******************************** with your service address. Were committed to working with you to find a resolution and appreciate the chance to do so.
****
Review fromDon D
Date: 05/02/2025
1 starDon D
Date: 05/02/2025
They trespassed on my posted no trespassing, no soliciting, property. The person I talked to on the phone, ***** T, was unapologetic and rude.. I will never use them.EcoShield Pest Solutions
Date: 05/05/2025
Hi ***
Thank you for sharing your experience. We understand your frustration and take all customer concerns seriously. We want to ensure every interaction with Ecoshield reflects our commitment to professionalism and respect, and we’d like the opportunity to look into this situation further.
Please know that our representatives are trained to provide clear and courteous service, and we’d like to understand more about what happened so we can address it appropriately. We recommend reaching out to our team directly at [email protected], where we can review your concerns in detail and work toward a resolution.
Thank you again for bringing this to our attention.
—***Review fromHeidi F
Date: 04/10/2025
1 starHeidi F
Date: 04/10/2025
If I could rate them lower i WOULD! This company is a complete scam. I have read other complaints here and they are 100% correct! They con you into a contract. Do not sign anything! They will take your signature and add it t o whatever they see fit to make it look like you signed a contract. SCAMMERS! We did see a huge improvement on the pests and that is the only plus. However, we would not use them again due to being scammed! Sorry that is not the way to do business.EcoShield Pest Solutions
Date: 04/11/2025
Hi ****
Thank you for taking the time to share your feedback. We're glad to hear you experienced a noticeable improvement in pest activity — that’s always our goal with every service we provide. That said, we also understand your concerns regarding the agreement process, and we’d like to ensure we fully understand your experience.
Our signup process includes a digital confirmation where the terms of the service agreement are reviewed with each customer, including scheduling, pricing, and contract length. We make every effort to ensure clarity and transparency up front so our customers know what to expect.
We’d really appreciate the opportunity to look into your specific situation and address any misunderstandings directly. Please reach out to us at [email protected], and we’ll be glad to assist you further.
We’re committed to resolving issues and improving wherever we can.
Best,
***Review fromRichard I
Date: 03/10/2025
1 starRichard I
Date: 03/10/2025
They lure you in by telling you they service most of the homes in your neighborhood. " THEY DO NOT" The service they provide is QUICK & NON EFFECTIVE. If you want to stop the applications they inform you that you SIGNED a 4 application contact. Then they threatened to take you to court to fulfill your agreement at a cost of 250.00 """ DO NOT SIGN ANYTHING---EcoShield Pest Solutions
Date: 03/12/2025
Hi ******,
We appreciate you sharing your experience. Our goal is to provide quality pest control solutions tailored to each home, and we work hard to ensure our customers fully understand the details of their service agreements at the time of signup.
If you have concerns about your service or account, we would love the opportunity to address them. Please reach out to us at [email protected], and our team will be happy to assist you.
Customer Feedback TeamReview fromJim d
Date: 01/09/2025
1 starJim d
Date: 01/09/2025
I should have known better. I should have read the contract, because it did not sqaure with what the salesperson told me. I thought he sold me a treatment of the outside of my house for $150. He told me it was for 12 months, which I thought was, "If you see a bug, give us a call and we'll come out and re-treat the area." Nope. $150 for the first treatment, and then $189 for quarterly treatments (5 total), including treatments in late December and March. I live in Michigan. No bugs in winter, so treatments are a complete waste. I called to cancel the service, but they informed me the contract included a $250 cancellation fee. Really? $250 to do nothing? Sure I should have read the contract, but EcoShields business practices are unscrupulous. Don't trust them.EcoShield Pest Solutions
Date: 01/13/2025
Hi ****
Thank you for taking the time to share your feedback. We understand how important clarity and transparency are when choosing a pest control provider, and we regret to hear that your experience did not meet your expectations.
Our agreements are designed to provide year-round pest protection, including preventive treatments during the cooler months, which help reduce pest activity in the spring and summer. We also strive to ensure the details of our services and policies, including pricing and cancellation terms, are clearly explained during signup. That said, we understand how frustrating this situation must feel for you.
We’d like the opportunity to address your concerns and see how we can help. Please reach out to us at [email protected], and our team will be happy to review your account and work with you to find a resolution.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Sincerely,
Customer Feedback TeamReview fromAlyssa A
Date: 08/02/2024
1 starAlyssa A
Date: 08/02/2024
Called to cancel after a year because the service was making no difference. I live in the ***** so I wasn't too surprised. I gave it the year that they said my contract was for, then called to cancel. Apparently the sales guy lied about length of contract, he said it was a year and turns out it was really two. I would NEVER sign a two year contract for this type of service knowing where I live and the challenges it presents. They would not listen to me when I called and kept trying to get me to not cancel. When I finally put my foot down, they said, "oh you have a 2 year contract anyway so you can't cancel." I was so mad I said I'd pay the $150 fee to get out of the contract and they STILL wouldn't do it. They lowered my contract to 18 months. I'm assuming they'll do this again in 6 months when I try to cancel again. TERRIBLE.EcoShield Pest Solutions
Date: 10/16/2024
Hi ******
Thank you for sharing your experience. We understand how frustrating it must be to deal with issues surrounding your contract and the cancellation process. At Ecoshield Pest Solutions, we strive to ensure that service terms are clear from the start, and we regret that your experience did not reflect that.
We’d like the opportunity to review your account and address the concerns regarding your contract length and the challenges you’ve faced trying to cancel. Please reach out to us at [email protected] so we can work toward resolving the matter and ensuring your concerns are properly addressed.
Thank you for bringing this to our attention.
Customer Feedback TeamReview fromJenn V
Date: 07/11/2024
1 starJenn V
Date: 07/11/2024
They will try to get your wife named on account to coerce you when you cancel. Salesman quoted summer full of pest control, quarterly. Canceled service July 2nd 2024 after we had service over a year. Called and canceled again. Harassed on phone daily.EcoShield Pest Solutions
Date: 10/16/2024
Hi ****
Thank you for sharing your experience. We understand your frustration and take your concerns seriously. At Ecoshield Pest Solutions, we aim to provide a clear and respectful cancellation process, and we regret that your experience did not reflect that standard.
We’d like to investigate the situation further to ensure your cancellation request is properly processed and the ongoing calls are addressed. Please reach out to us at [email protected] so we can resolve this matter for you.
Thank you for bringing this to our attention.
Customer Feedback TeamReview fromStephen N
Date: 05/23/2024
5 starsStephen N
Date: 05/23/2024
First time I have ever bought anything from someone showing up on my door step. The sales guy was fun and very knowledgeable, Absolutely phenomenal service!! Price was reasonable and they went above and beyond all expectations.EcoShield Pest Solutions
Date: 10/16/2024
Hi ********
Thank you for sharing your positive experience! We're thrilled to hear that our sales representative made a great impression and that you’re satisfied with the service provided. Going above and beyond for our customers is what we strive for, and we're glad to have met your expectations.
If you ever need anything or have further questions, don’t hesitate to reach out. Thank you for choosing Ecoshield Pest Solutions!
Customer Feedback TeamReview fromBen W
Date: 05/16/2024
5 starsBen W
Date: 05/16/2024
Great customer service and the prices plans are a great deal.EcoShield Pest Solutions
Date: 10/16/2024
Hi ***
Thank you for your feedback! We're delighted to hear that you’re pleased with both our customer service and pricing plans. Ensuring our customers receive great value and service is our top priority.
If you ever need anything or have any questions, feel free to reach out. We appreciate your business!
Customer Feedback Team
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