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Business Profile

RV Dealers

Veurinks' RV Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My ********************** r not working I want them fixed . They were under warranty when I took my trailer to them on an appointment . 4he owner said my trailer is filthy I cleaned it but he insisted me not to come to his place of buisness .

    Business Response

    Date: 08/29/2022

    ****************** trailer is a health hazard for my employees. We have told him multiple times that the rv needs to be cleaned. He uses ***** jars to pee in and theyre all over the trailer. There appeared to be f**** on the walls by the door. I refuse to have my employees work in an environment that is unsafe to their health. He also comes in yelling and screaming at employees. I have had 3 employees say they dont feel safe with him in our building as they have felt threatened. When I told him we couldnt work on his trailer unless it was clean, he yelled F bombs in the dealership and threw a water bottle at a customers truck who decided not to press charges. We have given him multiple chances and he will not clean the vehicle to a safe level. We have asked him to not come into the dealership anymore as many employees feel unsafe by him. His yelling and aggression makes us feel unsafe. The day he threw the water bottle at the customers vehicle, he also circled back in our parking lot and got dangerously close to hitting a customer as he was speeding and being reckless. We will have to get police involved if he comes in again. As far as his refrigerator and furnace, it has worked every time. He parks the trailer where he doesnt have power and the battery dies. Every time we plug it in so the battery charges the appliances work. He needs to find a charging source for the trailer. 

Veurinks' RV Center is NOT a BBB Accredited Business.

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