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Average of 7 Customer Reviews
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Review fromDavid W
Date: 05/11/2024
5 starsVery nice to work with. We worked with **** he is on top of it any time we call he picks up. We had to have a Sunday call he picked up all day. Thank you! Recommend these guysReview fromEmma C
Date: 04/30/2024
1 starEmma C
Date: 04/30/2024
Terrible scam artist! Will try to pressure less knowledgeable lenders into signing things without knowing any of the terms. Very adversarial, kind of like a car salesman. Jeff is trying to get you to agree to the worst deal possible so he can make the most money possible. And god forbid, do not contact him on a weekend, or he will be VERY angry! This whole thing is just not kosher, I think all of his reviews are fake. Go to your bank and see what they offer you before you even talk to this guy.
AIM Tax & Mortgage
Date: 05/19/2024
Hi **** and I appreciate the opportunity to share my experience of the Sunday when I attempted to help you to the best of my ability.
For over 38 years I have always attempted to put the client first even at the expense of my personal life from children being born, to personal health matters and all other of life happenings.
To date all of my clients have appreciated that level of service. You are the only complaint I have ever had in my 38 years experience. On the other hand, I have had many 5 star reviews over the years.
On the Sunday in question, I attempted to help you in the best way I could given that fact that I did not have access to the resources I needed to provide you everything that you wanted. Interest rates come out on Monday around Noon. So, to say I was pressuring you, is not my perception.
I was trying to do exactly the opposite. I tried to explain that I wasn't able to give you the complete information that you were requesting and I was trying to not escalate the situation given the Sunday interaction. I needed Monday to have the necessary resources at my disposal to give you the complete information that you were requesting. As I remember, I never asked you to sign up for anything or charge you a fee, or have you move forward with a loan application. Actually my email history shows that I was able to send you, your pre-approval letter (which doesn't require you to use my services) even though I didn't have all necessary financial information from you to move forward with even pulling your credit report.
I have reservations about the interchange, but still believe that I helped you the best I could. I remain available to discuss your concerns at anytime. You have all of my contact information, so please feel free to reach out to discuss my response or any other issues that you have with my client service. I wish you only the best.
Review fromRyan S.
Date: 02/04/2023
5 starsRyan S.
Date: 02/04/2023
I've had Aim financial help me with my taxes for years. They're always nice and friendly. They handle scheduling your appointment very well. They have flexible hours and a convenient location.AIM Tax & Mortgage
Date: 02/05/2023
Thank you **** for the nice review of our services, location and convenience. We strive each year to provide the best tax preparation services in the area. Your recognition of this is much appreciated. Remember that we are open all year, so if you have any other tax needs, please feel free to stop in or call.Review fromTheresa
Date: 02/02/2023
5 starsGreat service, knowledgeable and very through. I have been using Aim for years.Review fromSusan S.
Date: 01/19/2023
5 starsAs always I had fast, easy experience with ****. He has been a blessing and professional advisor when I have questions. I have been using AIM *********** for at least 8 years now and will continue to do so. !Review fromTerry G.
Date: 01/18/2023
5 starsMy name is ******************************* ******* has been doing my taxes for a number of years. He has always gone out of his way to explain questions that I have had about my taxes. Amazing customer service.Review fromJRJ
Date: 01/18/2023
5 starsMike has helped me with my taxes ever since I moved back to Michigan. I can trust him to get fast, accurate and affordable results every year! Highly recommend this service.
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