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Business Profile

Used Auto Parts

Quality Used Transmissions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Auto Parts.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 4 complaint(s) filed against business
  • 67 complaint(s) filed against business that were not resolved
  • 274 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Service Area

  • Grand Rapids, MI

Important Information

Additional Info

The company lists a Grand Rapids address of 2525 East Paris Avenue, SE, Suite 100; however, they are not located at that address, which is an office building. Building management told the BBB that Quality Used Transmissions has never had offices there.

The BBB has contacted the company asking for their true physical location; however, the BBB has not received a response to its requests.

Additional Info

As of May 28, 2015, according to the company's website, Quality Used Transmissions also operates as Quality Used Engines, which is a d/b/a of Engine Shopper LLC of Cudahy, WI. The BBB Business Review issued by the Wisconsin BBB for Engine Shopper LLC may be viewed at the following link: http://www.bbb.org/wisconsin/business-reviews/auto-parts-and-supplies-used/engine-shopper-llc-in-cudahy-wi-1000001307

Customer Complaint

The complaints shown in this report reflect all complaints processed with the HQ location.

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