Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Weight Reduction Physician

Grand Health Partners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Reduction Physician.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromKaitlin J

    Date: 08/31/2024

    1 star
    I was dropped as a patient with no options. According to Heather, the Office Manager, the staff claims I have been verbally abusive, aggressive, and hostile. When I asked what things I did that were abusive, aggressive, and hostile, Heather was not able to give me a single example. She said I was not allowed to speak to my doctor, she would inform him that everything is cancelled, and gave me my medical records. I asked repeatedly to speak to literally anyone else, but she simply didn’t care and pushed me out the door. I have never experienced such entitled and self righteous “management” in a company. Looking at previous reviews, it looks like I’m not the only person that Heather decided to cancel on because she simply didn’t like us or want to help us. I believe that Grand Health Partners is a MLM masquerading as a medical facility. The customer service was god-awful and now I’m not sure if the entire thing isn’t just a scam. I think I dodged a bullet when everything was cancelled. I don’t know if the doctors know or care about what happened, it wouldn’t surprise me if they think I cancelled willingly. And then today, several weeks later, they have the gall to send me a bill that I already took care of. Completely incredible lack of empathy and customer service. Stay FAR away from this office.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.