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Business Profile

Boat Equipment

Boat Dog Canvas

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Equipment.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/26/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Boat Dog Canvas company last summer, 2024 to install a canvas cover onto my pontoon boat. the total cost was 1500 dollars and the job would be completed in the upcoming Fall. I paid 1000 dollars down with a personal check. I phoned him in the Fall and he said his sewing machine was broken and he was waiting on a part from ***** and would make the pontoon cover in the Spring. I have contacted him by phone twice and once by text. I then explored the internet and found that the business is not longer in business. I naturally want my 1000 dollars returned as I have not received the service agreed to. I am going to guess that there are other people like me who hve experienced the same mode of operation. What is the next step? Thank you for your help. ***** ******

  • Initial Complaint

    Date:02/28/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 21st 2024 I paid Boat Dog Canvas a $750 down payment to make a pontoon boat cover.Four months later he provided me with a boat cover that was totally unacceptable. It did not fit the boat or keep the rain out. He aggreed to repair or replace the cover in the spring of 2025. I have repeatedly tried to reach him by phone, text and email with no avail. Accordiing to a review from his web page, another disappointed customer is in the same boat as I am. I would like my $750 refunded to me.

Boat Dog Canvas is NOT a BBB Accredited Business.

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