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Business Profile

Internet Services

www.fastaddresschange.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for www.fastaddresschange.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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www.fastaddresschange.com has 3 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/12/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I googled **** change of address. This was the first listed website and I assumed I was going to the official site. All the questions were the same as the official site. **** does ask for CC info with a known charge of $1.10. This site did not list a fee and the confirmation email does not list an amount as well. I checked my account right after and have a pending payment of $179.99. The bank told me to call the company and ask for a refund. They do answer but it is one person with a very thick accent named " ******." He told me I can go to fastaddresschange.com and check or change my transaction. The email receipt did give me a temporary password for this site, but if you click on any of the subheadings it's a blank white screen. I canceled and blocked my card and filed a dispute. Unfortunately, because it's an online transaction **** can deny or approve my dispute. There seems to be no real solution to this.

    • Initial Complaint

      Date:02/27/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Site came across as **** address change, and it reverted to an unknown business. What I expected to be a $1 charge from **** is now $179.95 from a unknown company name. No receipt, and confirmation does not indicate the $179.95.

    www.fastaddresschange.com is NOT a BBB Accredited Business.

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