We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hospital

Hillsdale Community Health Ctr

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospital.

Complaints

This profile includes complaints for Hillsdale Community Health Ctr's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hillsdale Community Health Ctr has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/19/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 16, 2024, I called Hillsdale Hospitals lab and asked if they do drug and alcohol testing. I asked for and urine screening for work. The lady I talked to said they do but because it was getting late, I would have to go to the ER to be serviced. I showed up at the ER approximately at 730pm. I told the nurse that was about to check me in that I talked to *** at the lab she told me to come to the ER to get a drug and alcohol test. I told her I need a urine test for work and it needs to be a urine test for it to be accepted. She said she would check she came back and said it was ok they can do it. After waiting 7 hours they bring me in, the Doctor said they will only do blood test. I told her I need a urine test; she refused. Sent me home. Hillsdale hospital sends me a bill for $147. They gave me no service. They refused to give me what I asked for after they agreed to what I needed. I have been arguing with them for months now. They person in billing refuses to return my phone calls her name is ***** *******. I have talked to everyone except her. Everyone I talk to there agrees I should not have been charged except *****. They refused service to me, then are trying to bill me. They are forcing me to pay an unjust bill or ruin my credit. This is exactly like taking your car to a shop telling them what you want done, then they tell you they refuse to work on your car and send you a bill even though they did no service.

    Hillsdale Community Health Ctr is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.