Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Detailing

Blue Line Detailing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Detailing.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromChuck F

    Date: 04/19/2023

    1 star

    Chuck F

    Date: 04/19/2023

    *********************, Owner of Blue Line Detailing and Protection in ********** made an arrangement to update my ceramic coating and reneged on the plan! During a heated phone call where he was short, rude, and deflective, he decided to drop me as a client because I was interrupting him trying to understand why he didnt follow through as he promised! I spent probably more than I should have! I really didnt compare companies before deciding on Blueline. I consciously cant recommend him anymore due to bad business practices! I would save your money and find another dealer to Ceramic Coat your vehicle! I am so disappointed he acted the way he did! He said he doesnt make deals but he did with me and denied it!??

    Blue Line Detailing

    Date: 07/18/2023

    **************** we did reach back out to you for scheduling. We thank you for you business and the opportunity to detail, ceramic coat and protect your vehicle. We are very sorry that an unfortuante family emergency and miscommunication led you to pursue work *********. We have however made attempts to contact you to rectify including offering to do the work at no charge and offer to come pic the vehicle up. You may have us blocked from social media, phone calls, texting, emails etc. We are sorry for your poor experience and hope that you were taken care of by the detailer you choose. Thank you again for the opportunity. ~ Blue Line Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.