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Business Profile

Animal Removal

Grand Wildlife Control

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Animal Removal.

Complaints

This profile includes complaints for Grand Wildlife Control's headquarters and its corporate-owned locations. To view all corporate locations, see

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Grand Wildlife Control has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/01/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 4/12/24, I was quote a cost of $1,488 from *********************** at Grand Wildlife Control LLC for pest control services including Trapping And Removal, ********** Eviction, Rodenticide treatment, Durable Exclusion And/or Repair and Woodpecker Deterrents. On 5/9/24, I paid a deposit of $744. They performed trapping/removal and bat colony eviction. On 6/4/24, they were scheduled to come by and check the inside of the attic for progress, but no one came. I have tried reaching out to them on 6/4/24, 6/19/24, and 7/1/24 with no response (my wife has also tried reaching out with no response). They still have their equipment on my roof and repairs needing to be complete to ensure no further pest issues, but I can't get a hold of them.

    • Initial Complaint

      Date:01/12/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Had ***** come out in August regarding bats in my home. Was sent a detailed description and pictures at the end of August and paid for the inspection. Also provided 50% of the payment for him to fit the home issues so bat could no longer enter the home. Plan stated that he would come and install vents for the bats to be able to leave but not enter the home. ***** did this same day as payment and stated he would be back in **** weeks to complete the repairs. He reached out after 4 weeks making sure there had been no more issues with bats. I have reached out to the company in november, december, and now January regarding him coming to complete the work and nothing. No response to calls, voicemails, text messages. At this point I am out $173 and still have to pay another company to come and do the work I paid for and never received

    Grand Wildlife Control is NOT a BBB Accredited Business.

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