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Business Profile

Auto Body Repair and Painting

Twisted Automotive, LLC

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/19/2025

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February the 6th, 2025, I, ****** **********, bought a 1989 **** Ranger from *************. (Dealer Number B209810). I have yet to receive my title. I have contacted *************. multiple times via phone call and showing up to their posted address, with no further help. I personally contacted ****** ******** of *************. on April 4, 2025 at 8:47pm via ******** Messenger, regarding my title. I have since not received a response. As well, on Monday, April 7th, 2025 at 11:23am, *************. answered one of my phone calls. I asked for an update on my title transfer, and they proceeded to tell me that they would go to the Michigan Secretary of State that day to inquire if the title had been processed. The representative I spoke to from *************. stated he would call me back with an update on whether or not the title had been processed. I, however, did not receive a call back. I suspect fraud. I have a record of all communications, and all forms signed by myself and ****** ******** of *************.

    Business Response

    Date: 06/10/2025

    ******

    Customer Answer

    Date: 06/13/2025

     
    Complaint: 23352532

    I am rejecting this response because:

    Sincerely,

    ****** **********

    Business Response

    Date: 06/13/2025

    The complaint was resolved customer received there title from the state of Michigan 

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