Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Union

LAFCU

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

This profile includes reviews for LAFCU's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LAFCU has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • LAFCU

      P.O. Box 26188 Lansing, MI 48909

    • LAFCU

      12850 N. US 27 DeWitt, MI 48820

    • LAFCU

      1801 Central Park Place Okemos, MI 48864

    • LAFCU

      4125 West St. Joseph Hwy. Lansing, MI 48917

    • LAFCU

      1121 Keystone Lansing, MI 48911

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGail L

      Date: 03/27/2024

      1 star
      This is one of the worst companies I have ever dealt with. They continuously look for fraudulent ways to add bogus charges to my account. (Auto loan.) I have to constantly fight with them to get the charges reversed. And their customer service is the worst! Their reps are rude and non-responsive, compounding the issues. The latest one would ask me questions and when I started answering her, she would talk over me and not listen to my response. When I called her out on her horrid behavior, she hung up on me!!! I have texted and called 3-4 times today and am put on hold for monstrous wait times. I look forward to NEVER having to do business with them again!!! BEWARE!!! And go elsewhere for your loans!!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.