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Business Profile

Dental Supplies

Secure Smile Teeth, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromVictoria W

    Date: 07/10/2024

    1 star

    Victoria W

    Date: 07/10/2024

    Victoria W They say put device in microwave water soak 3 min. Put in mouth to mold to natural teeth.. they bend around and slid down..even with Denture creme!! As the directions say!! The useless beads do not turn clear in hot water..they clump up still all bumpy lumpy and WILL NOT pin roll out like the direction says...completely fraudulent. The do not stay in mouth..they slide down from all points of the device..Completely outrageous that a supposed 5 star review of a their product is fraudulent Co. is criminal..and they claim they are BBB accredited which they clearly are not! The guarantee they come with says I can return them, but I have to pay $15 restocking fee and I’ll have to pay for the return shipping- what kind of a guarantee is that?

    Secure Smile Teeth, LLC

    Date: 07/13/2024

    Hello,Thank you for review and message through the BBB. We are not sure of this review as you did not accept the delivery you refused it on 7/12/24 and you asked for a full refund? We hope you can find your best smile solution. Thank you.
  • Review fromCassandra P

    Date: 06/18/2023

    1 star

    Cassandra P

    Date: 06/18/2023

    The last I was trying to get my lost package found was very disrespectful an uncaring rude an I spent money she need to be demoted an retrained on how to handle the situation much better I been a customer for over 15 yrs she told me to find another company to do business with an if I order there again she's going to refund my money.Who does that just disrespectful.The lady's name is ***************** real rude!!!!!!!

    Secure Smile Teeth, LLC

    Date: 06/19/2023

    Hello, we are sorry to hear of any concerns you experienced. We appreciate your feedback very much and will use this as a tool for teaching and coaching. Thank you.

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