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Business Profile

Hunting Gear

Bad Dog Optics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hunting Gear.

Complaints

This profile includes complaints for Bad Dog Optics's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bad Dog Optics has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/19/2024

      Type:Sales and Advertising Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order with Bad Dog Optics on August 26th amounting to $96.89. I recieved an email that my order was received but have not received anything other than the original email to tell me that they had more or less confirmed my order, more or less taking my money. I tried calling their contact number to which it automatically goes to an automated voicemail. The other number provided on their site, simply says the number is no longer available. There is no way I can request a return or even a way of contacting the company. I have sent multiple emails to inquire when my order will be delivered, if I can cancel my order and be refunded, etc.

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