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Business Profile

Remodeling

Tri-County Home Improvement LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodeling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/24/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Gutter install March 16 2021 $1,764 Gutter upgrade and install Aug 24 2021 $2,735 The gutters installed are pitched in the wrong direction (Not towards downspouts) Gutters are filling with water and leaking on my deck,.driveway and into my basement. One gutter even sags in the middle.TCHI has repeatedly promised to come fix the issue and they never show up. I have spoken to them on the phone many, many times and have spoken with them at their office as well.They promise to come and resolve the issue and they never show up.

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