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Business Profile

Orthodontist

The Big Smile Orthodontics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthodontist.

Reviews

This profile includes reviews for The Big Smile Orthodontics's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Big Smile Orthodontics has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Tim H

      Date: 11/12/2024

      Tim H

      Date: 11/12/2024

      Avoid Dr. **** if you value your time, money, and smile I first saw Dr. **** in 2018 to address TMJ issues, and she referred me to a specialist. I spent years with that specialist and returned to her in 2021 to complete my treatment, under the impression that it would only take 2 years. Its now nearly 3 years later, and Im faced with two choices: switch to another orthodontist or live the rest of my life with a smile Im not proud of and unresolved jaw issues.Dr. **** has shown a complete lack of care and attention to my treatment. For almost a year, Ive been told that Im a few adjustments away from being done. Ten months ago, conveniently after my payments we're over, was when she said it was about time to remove my braces. When I pointed out my misaligned teeth and remaining issues, she said we would make the adjustments as I deserved a perfect smile after all this time, yet she has done little to make it happen. My front teeth are nowhere near level, I still experience TMJ issues, and my molars are so far misaligned that I can lick the brackets on the outside of my teeth even when I'm biting down. When I brought my teeth alignment issues to Dr. ***** attention she said she doesnt see it and said she would leave a note in my file. Other people notice my teeth are misaligned at a glance, yet Dr. **** keeps telling me I'm 1 appointment away from being done.The final straw was seeing pictures in her office of other patients with clear misalignment after their treatment. At that point I realized that I will never get the results im looking for here. Ive spent over 13k between Dr. **** and the specialist she referred me to, only to hear from my new orthodontist that Im still months away from completing my treatment.Dont make the same mistake I did. If youre considering Dr. ***** think twice before committing your time and hard-earned money to an orthodontist who seems incapable of prioritizing her patients care or achieving satisfactory results.

      The Big Smile Orthodontics

      Date: 11/13/2024

      We are sorry to hear about your experience and that our office did not meet your expectations. Our orthodontic practice has been in the community for over 65 years and we are known for our exceptional care, attention to detail and professionalism. To ensure your continuity of care, we are more than happy to transfer your records elsewhere.

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