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Business Profile

Credit Union

Dow Credit Union

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Wayne C

    Date: 01/14/2025

    I started my loan with dow credit union on April of 2024, I had my debit card on file with them so they could just pull my payment and avoid the extra fees, there wasn't a month that went by that I wasn't late on my payments due to the fact that they wouldn't pull my payment in time, ultimately they repossessed my vehicle and it wasn't my fault I explained this to them and they were extremely rude and acted as if I couldn't control my finances, one lady said exactly that, "well you should balance your check book better" followed by "well maybe you should contact your bank, also. I am not from mi so I believe that since I am not from here and did not need to use their bank for my everyday needs they repossessed my truck. They didn't have that interest rate in a bank account for me so they couldn't profit enough.

  • Keith R

    Date: 11/29/2022

    Over the last few months Ive been able to pay my loan over the phone without providing my loan number because I do not have all six digits on my loan statements that Ive been receiving from them that they ask for when speaking to them this time, I only got run around and run around they would help in even trying to look up my loan information and kept trying to have me use the website witch have never done, due to the fact that Ky loan was already past due each time theyve alway been able to take it by phone I spoke to 2 separate people on 11/29/2022 and could not get the assistance needed, I went so far to ask for a mayor supervised only to be hung up on I would not recommend this credit union ever to anyone after my experience today just trying to pay a loan

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