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Business Profile

Trailer Repair

3 Cross/All American Truck & Trailer Repair

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for 3 Cross/All American Truck & Trailer Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

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3 Cross/All American Truck & Trailer Repair has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Brian M.

      Date: 10/27/2023

      This place is a scam. I came here and bought 2 BRAND ********* TIRES for my freightliner. The next day I found out that it was recaps they put on. I went back and told them it's illegal to have recaps as steer. Owner didn't apologize he just said ok I'll change them, like he knew he gave me recaps on purpose. While the tire mechanic was changing the tires he was throwing a fit and cussing He showed me the other set of tires and they were not recaps. The tires looked brand new. 4 days later I found out that the tires were not steer tires but were trailer tires . I called owner AGAIN and told him, and without apologizing he said ok well change them. When I went back to get them changed the tire mechanic had an attitude and told me he doesn't work for free. I said if it was done right the first time I wouldn't be here. He asked me if I wanted to go pick the tires out, like if I was a tire mechanic and knew which tires I should have. I told him give me new steers like I paid for in the first place. He FINALLY FOUND THE RIGHT TIRES. when He proceeded to take the other tires off, him and his helper were struggling to get the rubber part off to a point where my rim was being thrown to the ground. I told the mechanic, he go by the name '*****', to chill out with the attitude and change my tires. He then was throwing fighting words at me telling me to "pop off" "im not the one" "go sit in your truck" when I wasn't giving him attitude until he started to threatened me. I was ready to defend myself but the girl that works there told '*****' to stop and go home(since he was in the rush to go home because he was suppose to be off in a few minutes). I told '*****' "stop touching my truck leave my stuff alone, somebody else can fix it". The owner was nowhere to be found to assess the situation, just ignored me and kept on doing whatever he was doing. Didn't even correct his employee for acting this way towards a paid customer.. very unprofessional. Save your time and money

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