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Business Profile

Towing Company

General Towing and Recovery LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Carice W

    Date: 08/12/2024

    They sent a guy to pick up my vehicle. I made it apparent to him that I would follow him. He barely talked to me and put another vehicle on the tow behind mine. He drove off so fast, purposely trying to make me miss lights to lose me and turning and driving literally recklessly with my vehicle on the flat bed and another vehicle pulling. My vehicles destination was less than ******************************** I went ahead and pulled up to the location. It took him 40 minutes to get to the location with my vehicle. He drove my vehicle for obviously 20 minutes away, on the highway and 20 minutes back to my location. So he passed my location to drop another vehicle off first. By the time he arrived with my vehicle, the service department was closed. He showed up with a nasty Attitude that felt very discriminatory because I had done nothing wrong to him. He threw his phone through the drivers window of his truck and it went out the passenger window to the ground. He was upset because I asked him to park the vehicle by service, since it was inoperative. I will never use that service again!!! He even slammed my vehicle in park, once he got it off the truck. Not to mention that when he lifted my vehicle on the truck, at the original location, my front wheels were straight. By the time he dropped it off, my front wheels were turned to the left from him driving so reckless. He peeled out of the parking lot. No thank you for choosing us to tow your vehicle or anything. I have no words for how dissatisfied I am with this company. DO NOT USE THEM!!!

General Towing and Recovery LLC is NOT a BBB Accredited Business.

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