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Business Profile

Drop Shipper Mailing Services

Connect Shipping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/22/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by ************************* supposedly a HR representative from East Shipping around 01/15/24 after I applied to a job posting on Indeed, that was for Package inspector, the job consisted of receiving packages and opening packages inspecting them and upload pictures of goods and slips into their dashboard and send it out. Based salary was $3000 with up to $1800 in bonus. ******* sent me the contract and in there says that my first payment was to be in exactly 1 month of my first package. I received also form W4, and several email welcoming onboarding. After several days I received my first package on 01/21/2024, I sent out the package. after a couple of weeks of sending packages they stop sending packages but still told me to login 3 times a day to keep assistance going. I got to do a deeper search on the internet, and got to see that East Shipping is same company as Connect Shipping, saw several complaints regarding people getting lock out of dashboard and not getting pay their dues, also not answering any phone calls, some people kept their packages due to no payment, and getting threaten to release the packages or will be sued or sending police to their houses, that never show up. on my last week I was sent 1 package for that week and their system was crashing, that was 2 days before my payment day. Today is 02/21/24 it supposed to be my payday, and I was lock out of dashboard, and they are not answering. I am making a BBB report, police report, report it to labor board. and report it to INDEED, they are all over this platform, luring people to work from home. Beware of this people:East Shipping ***************************************************************************** Connect Shipping ************************************************************** ************** *************************| HR Department Direct number: ************** ************************************************* ************************ *************************************** Dashboards ***************************************** ******************************************** Manager ********************* Direct line: ************** Direct number: ************** Email: *********************************** Incoming Packages Supervisor ************************* Direct line: ************** Email: ************************************* Outgoing Packages Supervisor **************** Direct line: ************** Email: ***************************************** Manager Shipping Department ********************************* Direct number: ************** ************** Dashboard Notification ************** ***************************

  • Initial Complaint

    Date:12/31/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Payroll not recieved

  • Initial Complaint

    Date:12/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hv delivered packages for this company for 1 whole months and never got paid

Connect Shipping is NOT a BBB Accredited Business.

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