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Business Profile

Gauges

White Auto and Media Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gauges.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made my order on January 15, 2023, on the same day I fully paid for my order. The production time was 2-3 weeks. I began to wait patiently. After 4 weeks of waiting, I decided to ask a question about the status of my order. I received an answer that there was no necessary chip for my model and I had to wait more. I waited another 4 weeks, asked a second time a question about the status of my order, in response to WAMS I was scammed and canceled the order. I consider WAMS to be scammers who simply used money for 2 months and were not going to fulfill their obligations to the buyer. The seller in correspondence constantly calls me a dude, expressing extreme contempt.

    Business Response

    Date: 03/18/2023

    So you libel my company on ******* call ** scammers because you didnt read anything you signed you did and you want us to finish an order that we fully refunded you for? If we are scammers why do you want us to sell you anomething again?  If you remove that absolutely libelous ****** review and this farce and reorder we will process your order WHEN THE SPECIAL ORDER PART THAT IS ON BACKORDER ARRIVES just like we told you several times and that you signed you read and understood. Since you seem to want to continue to escalate this Ill remind you that you have been refunded in full and we are fully prepared now to turn this over to our corporate attorney for him to litigate; we take this very seriously.

    Customer Answer

    Date: 03/18/2023

    [????? ????????? ?????? ?? ?????????, ??????? ????????? ?? ??? ????? ?? ?????? ????????. 

    Better Business Bureau:

    ? ?????????? ?????, ????????? ???????? ? ????????? ?????? ? ??????????????? ********, ? ?????, ??? ??? ???????????? ???????? ?? ????? ??? ??????. ??? ???????, ??????????? ????, ?????? ? ???????? ???? ?????, ????????? ????:

    [?? ?????? ???????, ?????? ?? ?? ????????????? ???? ????????. ??????????, ??????? ??????????? ?????:] 1. I did not ask for a refund of the money you used for 2 months. I just asked what is the status of my order.
    2. You insulted me by referring to me as a dude. This is unacceptable and I demand a written apology.
    3. I have the right to consider you scammers, since you are selling something that you do not have.

    ? ?????????,

    ?????? ???????

White Auto and Media Services is NOT a BBB Accredited Business.

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