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Business Profile

Sewing Machine Dealers

SEW HAPPY SALES ANDSERVICES

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sewing Machine Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromPam F.

    Date: 04/30/2024

    1 star

    Pam F.

    Date: 04/30/2024

    They touted their expertise in every aspect of machine service, and expounded upon the fact that they go above and beyond their customers' expectations. This was certainly untrue; however, what I want to call out is something else. My dealer, Valerie Strycker, StitchNTime Fabrics, uses Sew Happy as their service entity. My machine was serviced there, through Valerie. Because of my continuing issues, Valerie had me communicating with Sew Happy directly (I bcc'd Valerie). I found nothing satisfying in this effort, and what's worse, they had the audacity to solicit my business to purchase a machine from them! "Have you considered trying a Bernina for embroidery and sewing? Bernina's have a very reliable hook and tension system. . . . . . . . . . . . . If you are interested please let us know. We would be happy to come to you with a live demonstration." I could not believe any business would stoop to such unethical business practices as this! StitchNTime is sending their customers to them for machine repair. The cost of same is not insignificant! And this is how they repay StitchNTime for their business--going behind their back to take business away from them? Unbelievable!!! It was not surprising to learn that they are not an Accredited BBB business. I hope this reaches other business which send their repair work to them!

    SEW HAPPY SALES ANDSERVICES

    Date: 05/06/2024

    Its sad that you and our competitor would slander and defame our reputation on a public forum. Everyone who does business with us will tell you that we are a privilege to work with. What you stated on record is not true.

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