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Business Profile

Tree Services

Preferred Timber Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2023

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 14, 2023, *************************** appeared at my residence and offered to buy some of my walnut trees. We walked the property together, and he selected the trees he wanted, and we agreed on a price. Since this is a site condominium property I said he could not remove any trees in the common areas, which we identified, and he said he would not remove these specified trees. On March 15 and 16, 2023 he removed trees including the ones in the common area where we agreed he would not remove trees. Further my neighbor reported that he indiscriminately bulldozed any tree that was in his way as he was approaching the walnut trees. I have unsuccessfully attempted to contact him by phone and email. He is obviously blocking my calls as it rings twice and then goes to a busy signal. I want to resolve this issue with him, but it remains impossible due to his ability to be unresponsive. I seen your assistance in a response from him.

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